Chatwork
· #161 most-usedChat, tasks, and files — now with an agent that never stops working
Chatwork is Japan's leading business messaging platform, combining group chat, task tracking, and file sharing in one workspace used by 500,000+ companies across Asia. Connect it to Actionist and your agents can post messages to any room, create and close tasks, invite members, upload files, and react to every new message, task, or file event — turning Chatwork from a place where work is discussed into a place where work gets done.
Eliminates manual work. Agents eliminate the manual work of copying decisions into task trackers, chasing overdue items by hand, and routing messages to the right person — the room stays organised without anyone tending it.
What your Chatwork agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
Chatwork × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
Client escalation resolved before it lands
When a support email arrives flagging a problem with an account, your agent reads the thread, pulls the account record from HubSpot, searches the Chatwork project room for recent context, creates a task assigned to the CSM, and books a callback slot on the calendar — then posts a heads-up to the Slack on-call channel. The customer gets a response in minutes; the CSM walks into the call already briefed.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales18 min / weekDeal update broadcast
Reps copy CRM pipeline changes into the Chatwork sales room by hand each morning.
Sales Agent0 minAgent posts the pipeline briefEvery weekday at 08:30 the agent reads the CRM, formats a deal-stage snapshot, and posts it to #sales — reps arrive briefed.
- Marketing13 min / weekCampaign status update
Marketer manually types a progress summary into the campaign Chatwork room after each sprint.
Marketing Agent0 minAgent publishes the sprint wrapWhen a campaign sprint closes, the agent reads the task board and posts a structured update to the marketing room — no one has to write it.
- Customer Support18 min / weekTicket assignment ping
Support lead manually messages the team room each time a high-priority ticket needs an owner.
Customer Support Agent0 minAgent routes and tags instantlyWhen a critical ticket arrives, the agent posts to the support room with the customer name, ticket ID, and suggested assignee — response starts in seconds.
- Human Resources7 min / weekNew hire room setup
HR manually invites each new joiner to the correct Chatwork rooms on their first day.
Human Resources Agent0 minAgent invites and onboardsWhen a start date triggers, the agent invites the employee to all role-appropriate rooms and posts a personalised welcome with the day-one checklist.
- Finance13 min / weekSpend approval chase
Finance team members individually message approvers in Chatwork to follow up on pending expense approvals.
Finance Agent0 minAgent tracks and nudges approversThe agent monitors the approval queue and sends a direct Chatwork message to each pending approver 24 hours before the deadline — no manual chasing.
- Operations25 min / weekOverdue task sweep
Operations manager manually scans each project room for overdue tasks and messages assignees one by one.
Operations Agent0 minAgent runs the overdue sweepEvery Monday morning the agent fetches all overdue tasks across project rooms, ranks them by age, and posts a prioritised list to #operations — the week starts with the backlog visible.
- Legal6 min / weekContract upload notification
Legal team member manually posts a message to the sign-off room each time a new contract PDF is uploaded.
Legal Agent0 minAgent opens the approval loopWhen a file is uploaded to the legal room, the agent creates a review task, assigns it to counsel, and posts a DM with the file link and a 24-hour deadline.
Calculate what your team saves
Based on Chatwork's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.
How to plug Chatwork into Actionist
Pick the connection method that suits your environment.
The fastest path. Install Chatwork's MCP server in one click; the agent reaches your workspace through a permissioned OAuth handshake — no API tokens to rotate, no scopes to memorise.
Find Chatwork in the Apps library and click Connect. MCP is selected by default.
You'll be redirected to Chatwork's OAuth screen. Log in, select the workspace you want to connect, and click Allow — Actionist receives a scoped token that covers rooms, messages, and tasks.
Actionist runs a read-only call to verify the handshake. You're ready.
15 actions your agent can call
Read and write operations available to your Actionist agent.
7 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.
Skills that pair with Chatwork
Reusable agent skills that work well alongside this app.
MCP servers that work with Chatwork
Connect Actionist to MCP servers built for or around this app.