BCDR Cloud API

· #352 most-used

The backup and DR platform your agent can run without you

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BCDR Cloud API is Saudi Arabia's cyber-defence and business-continuity platform, giving organisations structured control over backup orchestration, recovery testing, compliance reporting, and asset protection across hybrid and cloud environments. Connect it to Actionist and your agents can trigger backups on demand, monitor RPO drift in real time, initiate failover tests against recovery sites, acknowledge alerts before escalations fire, and generate audit-ready compliance reports — all without an engineer logging into the console. Whether you're protecting financial data for SAMA compliance or orchestrating quarterly DR drills, the agent handles the sequence while your team stays focused on outcomes.

Try BCDR Cloud API with Actionist Visit BCDR Cloud API

Average time saved

11 hours

per person · per month

≈ 1 workdays back

Eliminates manual work. Automation eliminates manual backup monitoring, console-based alert acknowledgement, and the laborious collation of RTO/RPO evidence for monthly compliance reports.

Schedule

What your BCDR Cloud API agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs

7Agents at work

24/7Always on

Agents

Wed–Fri

Wed

Thu

Fri

10a

11a

12p

Multi-app workflows

BCDR Cloud API × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows

9Apps spanned

~44 hrsSaved / week

6Personas served

For customer success

Featured4 apps

Backup failure → customer incident, closed in minutes

When a customer-facing system backup fails and the RPO clock starts ticking, your agent reads the BCDR failure details, initiates a fresh on-demand backup, posts a real-time status thread to the customer success Slack channel, and blocks a recovery review slot on the CSM's calendar — all before the ticket is even raised. Customers stay informed, SLAs stay intact, and your team spends its energy on resolution rather than coordination.

~11 hrs

Time saved for your team — every week, on autopilot

The flow

Trigger·When a BCDR backup failure alert fires for a customer-facing system

Trigger

Step 1

Gmail

Detect failure notification email from BCDR

read

Step 2

BCDR Cloud API

Get backup status and error details

write

Step 3

BCDR Cloud API

Trigger on-demand backup job to close RPO gap

write

Step 4

Slack

Post incident status thread to #customer-success

write

Step 5

Google Calendar

Block recovery review slot for CSM

Result

Trigger on-demand backup job to close RPO gapPost incident status thread to #customer-successBlock recovery review slot for CSM

The win

Saved per run

~1 hrs

Runs / week

~10×

SLA preserved without manual triage

Driven byCustomer Support Agent

ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

Sales
19 min / week
DR proof assembly
Sales engineers manually pull RTO/RPO data and recent test results from the BCDR console to answer prospect questions — typically a 30-minute cross-team ask.
Sales Agent
0 min
Agent builds the proof pack
Agent pulls the latest RTO/RPO report and failover test history the moment a prospect asks — technical evidence ready in under 2 minutes.
Marketing
14 min / week
Case study data chase
Marketing waits days for engineering to provide recovery test results and uptime metrics needed for customer case studies and reference materials.
Marketing Agent
0 min
Agent extracts the metrics
When a customer reference is approved, agent pulls failover test results and compliance report data and opens a pre-filled case study draft automatically.
Customer Support
19 min / week
Backup failure triage
Support engineers manually check the BCDR console for error details, then compose status updates for customers while the clock runs on the RPO window.
Customer Support Agent
0 min
Agent triages and notifies instantly
Agent reads failure details, triggers a recovery backup, and posts a status update to the customer success channel — all within 90 seconds of the alert firing.
Human Resources
8 min / week
Offboarding data retention check
HR manually confirms with IT that departing employees' system data is backed up before account deactivation — a step that often falls through the cracks.
Human Resources Agent
0 min
Agent verifies coverage on exit
When an offboarding ticket is raised, agent checks whether the employee's systems have active BCDR policies and flags any gaps before account deactivation proceeds.
Finance
14 min / week
Monthly compliance evidence pull
Finance teams manually request RTO/RPO data from IT each month, wait for the report, and format it for the audit evidence folder — a recurring 14-minute cycle.
Finance Agent
0 min
Agent files evidence automatically
On the first of each month, agent generates the compliance report, validates RTO/RPO against contracted targets, and commits it to the audit evidence repository.
Operations
30 min / week
New-asset protection enrolment
Ops engineers manually enrol each new server or VM into BCDR policies after provisioning — a step that is routinely delayed by days during high-velocity deployment cycles.
Operations Agent
0 min
Agent protects on provision
When a new asset appears in the inventory sheet, agent immediately adds it to the correct protection plan and logs the policy assignment — zero unprotected gap.
Legal
6 min / week
DR compliance attestation prep
Legal manually gathers BCDR compliance evidence to support data protection attestations for contracts and regulatory filings — typically a 6-minute hunt across multiple systems.
Legal Agent
0 min
Agent prepares the attestation pack
When a contract compliance request arrives, agent generates the relevant compliance report and formats it for the legal team's filing template immediately.

+ 100s of other BCDR Cloud API automations

Average monthly

11 hrs / person / month

Average monthly

11 hrs / person / month

Calculator

Calculate what your team saves

Team size

10 person

Hourly rate

$20 / hr

Hours saved / week

Hours saved / year

1,400

Annual ROI

$28,000

Based on BCDR Cloud API's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.8 hrs / person / week of admin work automated.

Connect

How to plug BCDR Cloud API into Actionist

Pick the connection method that suits your environment.

The fastest path to BCDR Cloud API. Install the Datto BCDR MCP server and your agent reaches backup jobs, recovery points, assets, and alerts through a permissioned token handshake — no direct API wiring required.

Open the Apps tab

Find BCDR Cloud API in the Apps library and click Connect. MCP is selected by default.

Authorise in BCDR Cloud API

Enter your BCDR tenant URL and API token when prompted. The MCP server uses these to authenticate against your BCDR Cloud instance — your credentials are stored encrypted and never leave your environment.

Test the connection

Actionist runs a read-only call to verify the handshake. You're ready.

Actions

16 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

7 event your agent can react to

Events your agent watches for, and the actions it kicks off in response.

Skills

Skills that pair with BCDR Cloud API

Reusable agent skills that work well alongside this app.

No paired skills curated yet. Add this app to your agent to discover what fits.

MCP servers

MCP servers that work with BCDR Cloud API

Connect Actionist to MCP servers built for or around this app.

Datto BCDR

Official

MCP server exposing Datto BCDR appliances, agents, recovery points, screenshots, and alerts as tools your agent can call directly.

FAQs

Questions about BCDR Cloud API + Actionist

How do I connect BCDR Cloud API to Actionist?

The recommended path is MCP: open the Apps tab, find BCDR Cloud API, click Connect, enter your BCDR tenant URL and API token, and Actionist runs a read-only verification call. If MCP is not available in your environment, use the API Token method — generate a token in your BCDR portal under Settings → API Access with backup, asset, report, and alert scopes, then paste it into Actionist.

Which BCDR actions can the agent take without my approval?

The agent can read freely — listing assets, fetching backup status, pulling RTO/RPO reports, and listing alerts — with no human confirmation needed. Write operations such as triggering backup jobs, initiating failover tests, restoring assets, and acknowledging alerts only run when you've explicitly given the agent that instruction or configured an approval-free automation. You control the scope at connection time via the API token scopes you grant.

Can the agent accidentally overwrite production data during a restore?

No. BCDR Cloud API's restore operations require you to specify the target destination explicitly — the agent cannot restore to an arbitrary location. Actionist surfaces the target in the action confirmation step before executing. For additional safety, configure restore actions as approval-required in Actionist's permission settings so a human confirms the destination before the agent proceeds.

How does the agent handle backup failures for critical systems?

When a backup failure trigger fires, the agent reads the error details (error code, affected asset, consecutive failure count) and routes the response based on severity rules you configure. For tier-1 systems the default path is: open an incident, acknowledge the alert to stop escalation paging, trigger an on-demand backup to close the RPO gap, and notify the on-call engineer. All of this happens within 90 seconds of the failure signal — before a human would typically see the alert.

What happens if the agent triggers a backup during a maintenance window?

BCDR Cloud API's scheduled policies respect maintenance windows defined in your BCDR tenant configuration. On-demand backups triggered by the agent do not automatically honour those windows — they execute immediately. If you want the agent to skip maintenance windows, add a condition to your automation that checks for active maintenance flags (via a Notion or calendar lookup) before calling Trigger backup job.

Can the agent generate compliance reports for specific regulatory frameworks?

The Generate compliance report action creates a point-in-time report covering backup coverage, policy adherence, and missed backup windows for assets you scope to it. It does not automatically map to named frameworks like ISO 27001 or SAMA requirements out of the box. However, you can configure the agent to filter the report to the relevant asset groups (e.g. all finance-system VMs) and attach it to a pre-formatted framework template stored in Google Drive or Notion.

How do I prevent the agent from triggering too many failover tests and consuming DR capacity?

Add a rate-limit condition to any automation that calls Initiate failover test — for example, check the List failover tests result to confirm no test for the same asset completed in the past 7 days before proceeding. For batch DR drills, sequence the tests explicitly rather than triggering them all in parallel, so recovery site capacity is not exhausted by simultaneous restores. BCDR Cloud API returns an error if a test conflicts with a live restore; the agent surfaces that error for you to handle.

Can I disconnect BCDR Cloud API without losing my automation history?

Yes. Disconnecting BCDR Cloud API removes the agent's ability to make new calls to your BCDR tenant, but it does not delete any automation run history, compliance report files already generated, or data stored in other connected apps (Google Sheets, Notion, etc.). Reconnecting restores full functionality. Rotate your API token before disconnecting if the token was shared with other systems.