RingCentral

Adds a new contact to RingCentral with name, phone number, email, and department details.

Posts a message to a RingCentral team conversation or direct message thread with optional @mentions.

Schedules an instant or future RingCentral video meeting and generates a shareable join link for participants.

Searches for a contact by name, phone number, or email within the RingCentral directory.

Initiates an outbound call through RingCentral that displays the company main number as the caller ID.

Sends a PDF or document as a fax to a fax machine via RingCentral's cloud fax infrastructure.

Sends an SMS or MMS message to a phone number through RingCentral's messaging platform with optional media attachments.

Updates fields on an existing RingCentral contact such as phone number, title, department, or email address.

Retrieves recent inbound and outbound call records from RingCentral including duration, timestamp, and disposition.

Retrieves the full RingCentral company directory listing all users, extensions, departments, and availability status.

Sends a formatted message to a RingCentral team channel or group conversation with optional @mentions and attachments.

Fetches recent RingCentral voicemails including the audio URL, transcript, caller ID, and timestamp.

Marks a RingCentral message or conversation as read, archived, or deleted based on workflow automation rules.

Creates a calendar event in RingCentral with invitees, time, agenda, and embedded video conferencing details.

Retrieves the full message history for a RingCentral user including SMS, MMS, fax metadata, and voicemail records.

Adds a phone number to the RingCentral block list to prevent spam, telemarketers, or unwanted callers from reaching extensions.

Fires when a new call log entry is created in RingCentral; can be filtered by call direction or duration.

Fires when an active call terminates in RingCentral; can be filtered by call type or extension.

Fires when a user's availability status changes to or from Do Not Disturb; can be filtered to specific users or departments.

Fires when an incoming call goes unanswered; can be filtered to a specific queue or time window.

Fires when a new call recording is saved to RingCentral; can be filtered by recording type or extension.

Fires when a new fax arrives in RingCentral; can be filtered by sender number or DID.

Fires when a new text or multimedia message arrives; can be filtered by sender number or keyword.

Fires when a text or multimedia message is sent from RingCentral; can be filtered by sender or template used.

Fires when a new voicemail is left; can be filtered to a specific user, queue, or extension.

Fires when RingCentral ACE finishes analyzing a call recording; can be filtered by sentiment score or agent ID.