Actionist·MSG91

MSG91

· پراستفاده‌ترین #312

SMS, OTP, WhatsApp, and voice — one API for every touchpoint

MarketingارتباطاتپشتیبانیDeveloperاتوماسیون

MSG91 is India's enterprise-grade communications API, built for teams that send millions of transactional SMS, OTP verifications, WhatsApp Business messages, and voice calls at scale. Connect it to Actionist and your agents can deliver OTPs the moment a user signs up, fire WhatsApp flow campaigns when a deal closes, look up phone validity before every bulk send, and monitor delivery status in real time — all without a single manual step inside the MSG91 portal.

استفاده از MSG91 با Actionistبازدید از MSG91
میانگین زمان صرفه‌جویی‌شده
10 ساعت
برای هر نفر · در هر ماه
تقریبا 1 روز کاری برگشتی

کار دستی را حذف می‌کند. Agents eliminate the manual work of composing and dispatching transactional SMS alerts, chasing delivery reports, and managing OTP retries across channels.

زمان‌بندی

عامل MSG91 شما چه چیزهایی را خودکار اجرا می‌کند

یک هفته کارهای زمان‌بندی‌شده که عامل Actionist از طرف شما اجرا می‌کند.

28کارهای زمان‌بندی‌شده
7عامل‌های فعال
24/7همیشه روشن
عامل‌ها
چهارشنبه–جمعه
چهارشنبه
پنجشنبه
جمعه
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
گردش‌کارهای چنداپلیکیشنی

MSG91 × همه اپلیکیشن‌های دیگر شما

اتوماسیون‌های سرتاسری که چند اپلیکیشن را به هم وصل می‌کنند؛ هرکدام یک خروجی واقعی کسب‌وکار.

6گردش‌کارها
9اپلیکیشن‌های درگیر
حدود 26 ساعتصرفه‌جویی در هفته
6نقش‌های پوشش‌داده‌شده
برای موفقیت مشتری
ویژه4 اپلیکیشن

OTP-verified onboarding in 60 seconds

When a support ticket arrives confirming a user is stuck at the OTP screen, your agent reads the customer's phone number, fires a fresh OTP via MSG91, and texts a confirmation the moment it's delivered — all before the rep has even opened the ticket. The Slack channel gets a real-time thread and the Google Calendar holds a follow-up check if the user still hasn't verified within the hour.

حدود 8 ساعت

زمانی که تیم شما هر هفته و به‌صورت خودکار پس می‌گیرد

جریان کار
تریگر·When a Gmail support email arrives with subject containing 'OTP' or 'verification'
تریگر
مرحله 1
Gmail
Detect OTP support email from customer
خواندن
مرحله 2
MSG91
Fetch OTP session status for customer number
نوشتن
مرحله 3
MSG91
Resend OTP to customer mobile
نوشتن
مرحله 4
Slack
Post OTP resent thread to #customer-success
نوشتن
مرحله 5
Google Calendar
Block 1-hour follow-up check if unverified
نتیجه
Resend OTP to customer mobilePost OTP resent thread to #customer-successBlock 1-hour follow-up check if unverified
برد اصلی
صرفه‌جویی در هر اجرا
18 دقیقه
اجرا در هفته
~25×
Zero manual OTP resends
اجرا توسطCustomer Support Agent
بازگشت سرمایه

صرفه‌جویی

چیزی که تیم شما پس می‌گیرد: کارهای دستی‌ای که حذف می‌شوند و ارزشی که ایجاد می‌شود.

بدون Actionist

کاری که امروز دستی انجام می‌دهید

با Actionist

کاری که عامل شما برایتان اجرا می‌کند

  • Sales
    18 دقیقه در هفته
    Manual post-close SMS

    Rep copies the customer's number, opens MSG91, types a welcome message, and sends — 3–4 minutes per deal, skipped when the rep is busy.

    عامل Sales
    ۰ دقیقه
    Agent texts every closed deal instantly

    On Closed Won, the agent fires a personalised MSG91 welcome SMS in under 10 seconds — no rep action needed, zero deals missed.

  • Marketing
    13 دقیقه در هفته
    CSV list upload per campaign

    Marketer exports contacts, validates numbers manually, uploads the CSV to MSG91, sets the template, and schedules — 10–15 minutes per campaign.

    عامل Marketing
    ۰ دقیقه
    Agent syncs and sends from the source list

    Agent reads the live list, runs HLR validation, triggers the MSG91 campaign template, and writes back delivery stats — no portal login required.

  • Customer Support
    18 دقیقه در هفته
    OTP resend on every ticket

    Rep checks MSG91 portal for OTP status, decides whether to resend, does so manually, then updates the ticket — 3–5 minutes per case.

    عامل Customer Support
    ۰ دقیقه
    Agent resends and closes the loop

    Agent detects the OTP ticket, resends via MSG91 API, and posts confirmation to Slack — the rep sees it resolved before they would have opened the portal.

  • Human Resources
    7 دقیقه در هفته
    Manual interview reminder SMS

    HR coordinator copies each candidate's number and sends a reminder SMS from MSG91 the morning of the interview — time-consuming and error-prone at scale.

    عامل Human Resources
    ۰ دقیقه
    Agent schedules all interview reminders

    Agent reads the interview calendar and fires a scheduled MSG91 SMS to each candidate 24 hours before — no coordinator action, no missed reminders.

  • Finance
    13 دقیقه در هفته
    Overdue invoice chase by phone

    Finance team member identifies overdue invoices, drafts an SMS in MSG91, sends individually — 3–4 minutes per debtor, often deprioritised.

    عامل Finance
    ۰ دقیقه
    Agent sends overdue SMS automatically

    When an invoice flips to overdue in Notion, agent dispatches a MSG91 transactional SMS with the amount and payment link — average DSO drops without a single call.

  • Operations
    25 دقیقه در هفته
    Bulk number validation before sends

    Ops team manually checks phone lists against HLR data, removes invalid numbers in a spreadsheet, then re-uploads to MSG91 — 20–30 minutes per batch.

    عامل Operations
    ۰ دقیقه
    Agent validates and sends in one pass

    Agent runs MSG91 HLR lookups on each number, filters rejects, fires the approved template, and writes delivery counts back to Notion automatically.

  • Legal
    6 دقیقه در هفته
    Contract signature SMS notification

    Legal admin manually sends an SMS via MSG91 each time a contract is ready for signature — tracked in a spreadsheet, easy to miss.

    عامل Legal
    ۰ دقیقه
    Agent texts signatories on doc update

    When a contract status changes, agent fires an MSG91 SMS to each signatory with the e-sign link — audit trail written back to the legal tracker automatically.

+ صدها اتوماسیون دیگر MSG91
میانگین ماهانه
10 ساعت / نفر / ماه
میانگین ماهانه
10 ساعت / نفر / ماه
محاسبه‌گر

محاسبه کنید تیم شما چه چیزی ذخیره می‌کند

اندازه تیم
10 نفر
نرخ ساعتی
20 دلار / ساعت
ساعت ذخیره‌شده / هفته
25
ساعت ذخیره‌شده / سال
1,250
بازگشت سالانه
$25,000

بر اساس الگوی رایج استفاده تیمی از MSG91: کارهای قابل مشاهده به‌علاوه چند اتوماسیون دیگر که عامل اجرا می‌کند: حدود2.5 ساعت / نفر / هفته کار اداری خودکار می‌شود.

اتصال

چطور MSG91 را به Actionist وصل کنید

روش اتصالی را انتخاب کنید که با محیط کاری شما سازگار است.

The fastest path to MSG91: install the MCP server once and your agent can send SMS, fire OTPs, and trigger WhatsApp flows without touching an API key — permissions flow through a single authorised handshake.

1
Open the Apps tab

Find MSG91 in the Apps library and click Connect. MCP is selected by default.

2
Authorise with your MSG91 Authkey

Actionist will prompt you to paste your MSG91 Authentication Key (found under the user menu → Authkey in the MSG91 dashboard). This key is stored encrypted and never leaves your Actionist workspace.

3
Test the connection

Actionist runs a read-only call to verify the handshake. You're ready.

اکشن‌ها

15 اکشن که عامل شما می‌تواند اجرا کند

عملیات خواندن و نوشتنی که برای عامل Actionist شما در دسترس است.

تریگرها

7 رویداد که عامل شما می‌تواند به آن واکنش نشان دهد

رویدادهایی که عامل شما زیر نظر می‌گیرد و در پاسخ به آن‌ها اکشن اجرا می‌کند.

مهارت‌ها

مهارت‌هایی که با MSG91 خوب کار می‌کنند

مهارت‌های قابل استفاده مجدد عامل که کنار این اپلیکیشن مفید هستند.

هنوز مهارت جفت‌شده‌ای آماده نشده است. این اپلیکیشن را به عامل خود اضافه کنید تا گزینه‌های مناسب را کشف کنید.
سرورهای MCP

سرورهای MCP سازگار با MSG91

Actionist را به سرورهای MCP ساخته‌شده برای این اپلیکیشن یا پیرامون آن وصل کنید.

هنوز سرور MCP برای این اپلیکیشن فهرست نشده است.
پرسش‌ها

پرسش‌ها درباره MSG91 + Actionist

How do I connect MSG91 to Actionist?
Open the Apps tab, find MSG91, and click Connect. You'll be prompted to paste your MSG91 Authentication Key — grab it from the user menu → Authkey inside your MSG91 dashboard. Actionist encrypts it at rest and runs a read-only verification call to confirm the handshake before any sends go out.
What credentials does Actionist need for MSG91?
Just your MSG91 Authentication Key — a single string found under user menu → Authkey in the MSG91 portal. It grants access to SMS, OTP, WhatsApp, voice, and account-balance APIs. If you want to restrict what the agent can do, create a sub-account in MSG91 with a narrowed sender-ID allowlist before generating the key.
Which MSG91 channels can Actionist agents use?
Agents can Send SMS, Send OTP, Verify OTP, Resend OTP, Send WhatsApp messages (template and freeform), Send Voice Call OTPs, Send RCS messages, Send emails, Schedule SMS, run phone number HLR lookups, fetch delivery reports, check account balance, add contacts, and trigger flow campaigns. The full channel suite — SMS, WhatsApp, voice, RCS, and email — is available through a single connected credential.
Can Actionist agents react to inbound MSG91 events?
Yes. MSG91 delivers webhook events to Actionist for SMS delivered, SMS failed, OTP verified, OTP failed, inbound SMS received, WhatsApp message delivered, and voice call completed. Configure the webhook URL from the Actionist Apps tab — no separate ngrok tunnel or server needed. Each event carries enough context (message ID, number, status, timestamp) for the agent to take a meaningful next step.
How can I avoid trigger loops when an agent both sends and listens to SMS events?
Use Actionist's built-in deduplication token: stamp each outbound SMS with a metadata tag (e.g. source:actionist) and add a filter step on the Inbound SMS Received trigger that skips messages carrying that tag. Alternatively, scope the trigger to a dedicated virtual number that only receives customer replies, and use a different sender ID for outbound — keeping the two channels physically separate.
Does Actionist support MSG91's WhatsApp Business template messages?
Yes. The Send WhatsApp Message action supports both approved template sends (required for the first contact or after the 24-hour window) and freeform messages within an active conversation. You supply the template name and variable values; MSG91 renders and dispatches the approved layout. Template approval happens in your MSG91 dashboard — Actionist cannot submit or approve templates on your behalf.
What happens if my MSG91 credit balance runs low mid-campaign?
Use the Get Account Balance action at the start of any campaign workflow with a condition step: if balance is below your minimum threshold, the agent posts a Slack alert and aborts the send rather than burning credits on a partial delivery. You can also schedule a daily balance check as a standalone workflow that alerts the ops team whenever credits drop below 1,000.
How do I disconnect MSG91 from Actionist?
Go to Apps → MSG91 → Connection and click Disconnect. Actionist immediately removes the stored Authentication Key from its encrypted vault; no further API calls are made. To be safe, also regenerate the Authkey inside MSG91 after disconnecting — this invalidates the old credential even if it were cached anywhere outside Actionist.