Chargebee

Registers a new customer record in Chargebee with billing details, contact info, and payment preferences so the agent can immediately attach subscriptions or invoices.

Shifts a subscription's upcoming charge date forward or backward so billing aligns with a customer's preferred payment cycle or contractual start date.

Retrieves a filtered list of Chargebee invoices for a customer or date range, giving the agent the raw billing records it needs to build reports, trigger follow-ups, or feed downstream tools.

Provisions a new Chargebee customer object with any combination of billing address, VAT number, and custom metadata fields the downstream workflow requires.

Fetches a time-limited download link to the hosted PDF for a specific Chargebee invoice, letting the agent embed or forward the document without needing to store files itself.

Activates a new Chargebee subscription for an existing customer on a specified plan, triggering the billing cycle and any trial period configured on that plan.

Terminates a Chargebee subscription at end-of-term or immediately, handling proration credits and triggering any configured cancellation webhooks.

Freezes a Chargebee subscription for a specified period, stopping billing without losing plan configuration or customer history.

Permanently removes a subscription record from Chargebee, used for test data cleanup or correcting duplicate provisioning errors in non-production scenarios.

Marks a Chargebee invoice as paid by logging a manual payment — such as a wire transfer, check, or PO — without going through an online payment gateway.

Reactivates a paused Chargebee subscription, resuming the billing cycle from the configured resume date and restoring access for the customer.

Modifies an existing Chargebee customer record — address, VAT number, payment method, custom fields — without touching their active subscriptions.

Modifies an active Chargebee subscription — changing plan, quantity, add-ons, or coupon — with Chargebee automatically handling proration on the current billing period.

Searches Chargebee for a customer by email, ID, or custom field and returns the full customer record so the agent can verify existence before creating duplicates or taking billing actions.

Looks up an active or cancelled subscription in Chargebee by subscription ID, customer ID, or plan, returning the full subscription object for downstream decision-making.

Retrieves all invoices associated with a specific Chargebee subscription, providing the full billing history for that contract line.

Pulls the complete subscription profile for a Chargebee customer — plan, status, trial dates, billing frequency, add-ons — in a single call for comprehensive account review.

Fires when a customer removes a saved credit or debit card from their Chargebee account, leaving their payment profile with one fewer method.

Fires when a stored card's expiry date is within Chargebee's configured warning window, giving the agent lead time to recover the payment method before renewal fails.

Fires whenever a customer record in Chargebee is modified — name, email, billing address, company, phone, or custom fields — so downstream systems stay in sync without manual effort.

Fires the moment a new customer record is created in Chargebee, whether through a checkout page, API, or manual entry, marking the start of the customer lifecycle.

Fires whenever Chargebee generates a new invoice — on subscription renewal, mid-cycle upgrades, one-time charges, or manual creation — giving the agent a hook to act before payment is attempted.

Fires each time Chargebee attempts to charge a card and the payment gateway declines it, providing the failure reason so the agent can personalise the recovery response.

Fires when a customer adds a brand-new payment method — card, bank account, or PayPal — to their Chargebee account, separate from updating an existing one.

Fires when an existing payment method on a customer's account is changed — for example, a card number, expiry date, or billing address is updated — rather than a new method being added.

Fires each time a payment is successfully collected in Chargebee — on renewal, manual charge, or offline payment recording — confirming that cash has been received.

Fires the first time a subscription transitions to 'Active' status in Chargebee — typically at the end of a trial or on first successful payment — signalling that the customer is now a paying user.