Anny

Retrieve all upcoming appointments in a date range, optionally filtered by service, staff, or status.

Fetch the full details of a single appointment by ID, including customer info, service, staff, time, and notes.

Book a new appointment for a customer on a specific service, staff member, and time slot.

Cancel an existing appointment and optionally trigger the configured cancellation notification to the customer.

Move an existing appointment to a new time slot, preserving the service, staff, and customer details.

Return all services configured in Anny, including their names, durations, prices, and availability rules.

Fetch the open time slots for a specific service and staff member within a given date range.

Add a new customer record to Anny's customer database with name, email, phone, and optional custom fields.

Retrieve a paginated list of all customers in the Anny database, filterable by name, email, or custom attributes.

Modify an existing Anny customer record's contact details, notes, or custom field values.

Retrieve the full appointment history for a customer, including past services, staff, outcomes, and payment status.

Return all staff members configured in Anny, with their names, roles, and associated services.

Fetch a staff member's scheduled appointments and blocked time for a given date range.

Reserve a physical or virtual resource — a room, equipment, or online meeting link — linked to an appointment.

Initiate or record a payment for a booked appointment, including deposit collection and full settlement.

Dispatch a configurable reminder — email or SMS — to the customer and staff for an upcoming appointment.

Fires the moment a customer completes a booking in Anny, carrying the appointment ID, service, staff, customer, and slot details.

Fires whenever an appointment is cancelled in Anny, including the cancellation reason if provided, letting agents react before the slot goes cold.

Fires when an appointment is moved to a new time slot, passing both the old and new datetime so agents can update dependent systems.

Fires when a new customer record is added to Anny's database, triggering onboarding flows in connected systems.

Fires when a customer fails to attend their appointment and staff marks it as a no-show in Anny, enabling immediate recovery actions.

Fires when a payment is confirmed in Anny, including amount, method, and linked appointment, so accounting and fulfilment can proceed without manual confirmation.

Fires when a service's availability windows are updated in Anny — new slots opened, hours reduced, or a service temporarily suspended — so downstream systems stay in sync.