Anny

· #316 most-used

Book, manage, and follow up — without lifting a finger

CRMSalesProductivityFinanceSupportSchedulingAutomation

Anny is a German-market appointment scheduling platform that gives service businesses a full-stack booking system: online appointment booking, calendar sync, customer database, resource management, and integrated payments in one place. Connect Anny to Actionist and your agents can create and reschedule bookings, pull customer histories, monitor staff calendars, process payments, and fire reminders — all in plain language, all without touching the Anny UI.

Try Anny with Actionist Visit Anny

Average time saved

10 hours

per person · per month

≈ 1 workdays back

Eliminates manual work. Agents eliminate the back-and-forth of manual booking confirmations, no-show follow-ups, and cross-system calendar reconciliation that scheduling teams repeat every single day.

Schedule

What your Anny agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs

7Agents at work

24/7Always on

Agents

Wed–Fri

Wed

Thu

Fri

10a

11a

12p

Multi-app workflows

Anny × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows

9Apps spanned

~45 hrsSaved / week

6Personas served

For customer success

Featured4 apps

New booking to full onboarding in 90 seconds

When a customer's welcome email arrives confirming their first Anny appointment, your agent springs into action — pulling the booking details, creating the appointment in Anny with all intake notes pre-populated, firing a Slack alert to the assigned staff member, and dropping a Google Calendar event with the join link before the customer has closed their inbox. No receptionist needs to touch a keyboard; every first impression is flawless.

~23 hrs

Time saved for your team — every week, on autopilot

The flow

Trigger·When a new booking confirmation email arrives in Gmail

Trigger

Step 1

Gmail

Detect new booking confirmation email

read

Step 2

Anny

Get appointment details

write

Step 3

Anny

Send appointment reminder to customer

write

Step 4

Slack

Notify assigned staff with customer notes

write

Step 5

Google Calendar

Create calendar event with service details

Result

Send appointment reminder to customerNotify assigned staff with customer notesCreate calendar event with service details

The win

Saved per run

~2 hrs

Runs / week

~15×

Zero dropped first impressions

Driven byCustomer Support Agent

ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

Sales
18 min / week
Slot-hunting emails
Reps burn 18 minutes per prospect trading availability emails before a discovery call lands on the calendar.
Sales Agent
0 min
Agent books the slot instantly
Agent queries Anny availability and creates the appointment the moment the prospect says yes — no email thread required.
Marketing
13 min / week
Campaign-to-booking gap
Marketing manually cross-references booked slots against campaign spend, losing attribution for any booking that comes in after hours.
Marketing Agent
0 min
Real-time attribution chain
Agent creates the Anny appointment and logs campaign attribution to the CRM the instant a landing page lead converts — 24/7.
Customer Support
18 min / week
Confirmation copy-paste
Support agents copy appointment details from Anny into confirmation emails and Slack messages by hand, multiple times per day.
Customer Support Agent
0 min
Auto-confirmed with full context
Agent reads the Anny appointment and sends a personalised confirmation email in seconds, with service, staff, and location pre-filled.
Human Resources
7 min / week
New-staff Anny setup
HR manually adds each new hire to Anny, assigns them services, and sets their availability — a 15-minute task per person.
Human Resources Agent
0 min
HR system → Anny in one step
Agent detects new hire in the HR tool and creates the Anny staff record with correct services and hours automatically.
Finance
13 min / week
Manual invoice chase
Finance checks Anny for completed appointments, then manually issues invoices — a queue that grows faster than it gets cleared.
Finance Agent
0 min
Payment confirmed → invoice sent
Agent processes the Anny payment and fires a VAT-compliant invoice to the customer within 30 seconds of session completion.
Operations
25 min / week
No-show slot rescue
Ops spends 25 minutes per no-show manually contacting customers, finding a replacement slot, and updating three separate systems.
Operations Agent
0 min
Agent reschedules in under a minute
Agent reads the no-show from Anny, finds the next open equivalent slot, creates the new appointment, and notifies the customer automatically.
Legal
6 min / week
Consent form chasing
Legal chases down unsigned consent forms before appointments, cross-referencing Anny bookings against the document system by hand.
Legal Agent
0 min
Form dispatched at booking
Agent sends the consent form the moment a new customer is created in Anny, and tracks completion status without any human follow-up.

+ 100s of other Anny automations

Average monthly

10 hrs / person / month

Average monthly

10 hrs / person / month

Calculator

Calculate what your team saves

Team size

10 people

Hourly rate

$20 / hr

Hours saved / week

Hours saved / year

1,250

Annual ROI

$25,000

Based on Anny's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.

Connect

How to plug Anny into Actionist

Pick the connection method that suits your environment.

The fastest path to Anny. Install the Anny MCP server and the agent gains read/write access to your appointments, customers, staff, and payments through a secure, permissioned handshake — no token management, no credential rotation.

Open the Apps tab

Find Anny in the Apps library and click Connect. MCP is selected by default.

Authorise in Anny

A browser window opens to anny.co. Log in with your Anny account and grant Actionist the requested scopes — appointments, customers, services, staff, and payments. Choose the calendars you want to expose.

Test the connection

Actionist runs a read-only call to verify the handshake. You're ready.

Actions

16 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

7 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

Skills

Skills that pair with Anny

Reusable agent skills that work well alongside this app.

No paired skills curated yet. Add this app to your agent to discover what fits.

MCP servers

MCP servers that work with Anny

Connect Actionist to MCP servers built for or around this app.

No MCP servers indexed for this app yet.

FAQs

Questions about Anny + Actionist

How do I connect Anny to Actionist?

Open the Apps tab, find Anny, and click Connect. The recommended path is MCP — it opens an Anny authorisation screen, you grant the requested scopes (appointments, customers, staff, payments), and Actionist verifies the handshake with a read-only call. Alternatively, generate an API token in Anny → Settings → Integrations → API Keys and paste it into the API Token connection method.

Which Anny objects can the agent read and write?

Once connected, agents can read and write appointments, customers, services, staff calendars, resource bookings, and payments. The agent can also send appointment reminders and retrieve service availability — the full operational surface of your Anny account.

How do I avoid booking the same slot twice if the agent and a customer book simultaneously?

Anny handles slot locking at the API level — if two create-appointment calls race for the same slot, Anny rejects the second and returns an availability error. The agent catches that error, re-queries Get service availability, and offers the next open slot automatically. You never end up with a double-booking from agent actions.

Can the agent fire appointment reminders on a schedule, or only reactively?

Both. You can configure a calendar job that runs daily at a set time — the agent lists upcoming Anny appointments for the next 24–48 hours and dispatches reminders to each customer. Or use the Appointment booked trigger to send a confirmation the instant a booking lands. The two modes can run in parallel without duplicating messages if you scope each to a distinct reminder window.

What happens if a trigger fires but the agent creates a duplicate action?

Use Anny's idempotency surface: the agent checks for an existing appointment or customer by email before creating a new one. For payments, process-payment is only called once the agent confirms no prior payment record exists for that appointment ID. Add a Notion or Google Sheets log that the agent checks at the start of each run to catch any edge-case reruns.

Does the Anny connection work for multi-location businesses?

Yes. Anny supports multiple locations under a single account, and the API exposes location IDs as filterable fields on appointments and service availability. When you configure the connection, specify which location IDs the agent should scope to, and it will never create bookings in the wrong branch.

How do I handle Anny rate limits during busy booking periods?

Anny's API applies standard rate limits per token. For high-volume scenarios — campaign launches, post-event booking surges — the agent automatically queues requests with a short backoff when it receives a 429 response. For scheduled batch operations like weekly capacity reports, spread them across a 5–10 minute window rather than firing all requests in a single burst.

Can I disconnect Anny without losing historical appointment data?

Disconnecting Anny from Actionist revokes the agent's access token and stops all live triggers and scheduled jobs. Your Anny data — appointments, customers, payments — remains intact in Anny itself. Any data the agent has already written to connected systems (HubSpot, Google Sheets, Notion) is unaffected. Reconnecting restores full agent access immediately.