Odoo CRM

· #160 most-used

The open-source ERP your agents can finally act on

CRMSalesFinanceEcommerceDatabaseProjectsHRAutomation

Odoo is an open-source ERP and CRM suite that manages your entire business — from leads and contacts to invoices, inventory, and purchase orders — in one unified platform. Connect it to Actionist and your agents can create leads the moment prospects engage, advance opportunities through every pipeline stage, attach call notes to contacts, and read your full account history to power intelligent follow-ups. The result: your CRM reflects reality in real time, not whenever someone gets around to updating it.

Average time saved
10 hours
per person · per month
1 workdays back

Eliminates manual work. Agents replace repetitive lead creation, contact updates, and opportunity stage changes — the CRM work that eats hours each week in an Odoo shop.

Schedule

What your Odoo CRM agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Agents
TueThu
Tue
Wed
Thu
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
Multi-app workflows

Odoo CRM × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
9Apps spanned
~39 hrsSaved / week
6Personas served
For customer success
Featured4 apps

New lead to booked discovery call

When a new email arrives flagging a potential customer, your agent pulls the matching contact from Odoo CRM, creates a qualified opportunity at the Discovery stage, and schedules a calendar slot before the prospect's inbox has cooled — then pings the assigned rep in Slack with the briefing card so they walk into the call prepared, not scrambling.

~15 hrs / week

Time saved for your team — every week, on autopilot

The flow
Trigger·When a new customer inquiry email arrives in Gmail
Result
Create a new opportunity at Discovery stageNotify assigned rep with opportunity briefingBook discovery call slot with prospect
The win
Saved per run
45 min
Runs / week
~20×
Zero leads sit unresponded for more than 15 minutes
Driven byCustomer Support Agent
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    18 min / week
    Lead entry backlog

    Reps manually key in leads from web forms, emails, and trade shows — a task that piles up until someone has a slow afternoon.

    Sales Agent
    0 min
    Agent creates leads instantly

    Every inbound inquiry triggers an agent that creates a qualified Odoo lead in seconds, assigns the right rep by territory, and posts the briefing in Slack.

  • Marketing
    13 min / week
    Campaign-to-CRM sync

    Marketing manually exports MQL lists and creates Odoo leads after each campaign run, usually a day or two after the campaign peaks.

    Marketing Agent
    0 min
    Agent syncs MQLs on conversion

    When HubSpot marks a contact as MQL, the agent instantly creates a lead in Odoo with full campaign attribution — no export, no delay.

  • Customer Support
    18 min / week
    Manual note logging

    Support reps re-type ticket summaries as Odoo contact notes after every call, duplicating effort across two systems.

    Customer Support Agent
    0 min
    Agent logs notes automatically

    After every resolved ticket, the agent creates a timestamped note on the Odoo contact record with the issue summary and resolution, linking back to the ticket.

  • Human Resources
    7 min / week
    New-hire contact creation

    HR manually creates Odoo contact records for each new employee at onboarding, copying details from the HRIS one field at a time.

    Human Resources Agent
    0 min
    Agent creates contacts on hire

    When a new employee is added in the HRIS, the agent creates their Odoo contact record automatically — pre-tagged with department and start date.

  • Finance
    13 min / week
    Vendor invoice reconciliation

    Finance manually checks Odoo purchase orders against incoming invoices to find discrepancies, a weekly task that blocks month-end close.

    Finance Agent
    0 min
    Agent flags mismatches instantly

    When an invoice arrives, the agent fetches the Odoo purchase order, compares quantities and prices, and escalates any discrepancy before finance even opens their inbox.

  • Operations
    25 min / week
    Cross-system data sync

    Ops manually keeps Odoo contact and opportunity records aligned with data in spreadsheets and project tools — a task that spawns every time upstream data changes.

    Operations Agent
    0 min
    Agent syncs on every change

    When a row changes in the master spreadsheet, the agent updates the matching Odoo contact or opportunity in real time so every system stays current without a manual bridge.

  • Legal
    6 min / week
    Contract-party data entry

    Legal manually adds or updates counterparty contact records in Odoo after each new contract is signed, a routine task prone to transcription errors.

    Legal Agent
    0 min
    Agent creates parties on signature

    When a contract is signed in your e-sign tool, the agent creates or updates the counterparty contact in Odoo with the correct legal name and address from the signed document.

+ 100s of other Odoo CRM automations
Average monthly
10 hrs / person / month
Average monthly
10 hrs / person / month
Calculator

Calculate what your team saves

Team size
10 people
Hourly rate
$20 / hr
Hours saved / week
25
Hours saved / year
1,250
Annual ROI
$25,000

Based on Odoo CRM's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.

Connect

How to plug Odoo CRM into Actionist

Pick the connection method that suits your environment.

The fastest path to full Odoo access. Install the Odoo MCP server in one click and the agent reaches your Odoo database — contacts, leads, opportunities, notes, and any custom module — through a permissioned JSON-RPC handshake with no tokens to manage manually.

1
Open the Apps tab

Find Odoo CRM in the Apps library and click Connect. MCP is selected by default.

2
Authorise in Odoo

Enter your Odoo site URL and allow the MCP server to authenticate against your database using your admin credentials or a dedicated service-user account.

3
Test the connection

Actionist runs a read-only call to verify the handshake. You're ready.

Actions

21 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

6 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

Skills

Skills that pair with Odoo CRM

Reusable agent skills that work well alongside this app.

No paired skills curated yet. Add this app to your agent to discover what fits.
MCP servers

MCP servers that work with Odoo CRM

Connect Actionist to MCP servers built for or around this app.

ivnvxd/mcp-server-odoo

Connects AI assistants to Odoo ERP for full CRUD access across contacts, leads, opportunities, and any custom module.

odoo-mcp
Official

Official MCP server for Odoo 18 exposing 38 business tools across CRM, inventory, finance, and HR modules.

odoo-mcp-gateway
Official

Official security-first MCP gateway for Odoo 17/18/19 with YAML-driven access control and 27 pre-built tools.

FAQs

Questions about Odoo CRM + Actionist

How do I connect Odoo to Actionist?
Open the Apps tab, find Odoo CRM, and click Connect. Actionist defaults to MCP — install the Odoo MCP server, enter your site URL, and authorise access. Alternatively, switch to API Key mode and paste your Odoo API token, database name, and site URL. The connection test runs a read-only call to confirm the handshake before any actions fire.
What credentials do I need to connect Odoo?
For MCP: your Odoo site URL and an admin or service-user account with access to the modules you want the agent to read and write. For API Key: your site URL, database name, username, and an API key generated in Odoo Settings → Technical → API Keys (developer mode required). Scope the key to a dedicated service user to limit blast radius if it is ever rotated.
Which Odoo objects can agents read and write?
Agents can create, read, update, and delete Contacts, Leads, Opportunities, and Notes out of the box. The Custom Resource actions let agents operate on any other Odoo model — Products, Purchase Orders, Invoices, Projects — by specifying the model name. If your Odoo instance has custom modules, those models are reachable the same way.
Can I combine Odoo with other apps in the same agent workflow?
Yes. Odoo actions compose naturally with Gmail, Slack, HubSpot, Google Sheets, Stripe, and every other connected app. Common patterns: Gmail lead → Odoo Create Lead → Slack notification; HubSpot MQL → Odoo Create Opportunity → Google Calendar follow-up; Odoo New Lead trigger → enrichment tool → Odoo Update a contact. The agent handles the data mapping between systems.
How does the New Lead trigger work without polling?
The New Lead trigger in Actionist uses Odoo's webhook or polling mechanism (depending on your Odoo version and MCP server configuration) to detect new lead records in real time. When a lead is created by any source — web form, manual entry, or another integration — the trigger fires immediately, giving downstream actions sub-minute latency.
Can agents update Odoo records created by other users or integrations?
Yes. Actionist agents operate under the credentials of the connected Odoo user, so they can update any record that user has write access to — regardless of who created it. To avoid conflicts with other integrations writing to the same record simultaneously, structure your workflow to read the record first, apply changes, and write back with the latest state.
How do I avoid duplicate contacts or leads when multiple sources feed Odoo?
Use Get a contact or Get all contacts with an email filter before any Create action. If a matching record exists, route to Update a contact instead of Create — this prevents duplicates even when webhook timing overlaps. For leads, a similar read-before-write pattern on email or phone keeps your pipeline clean without manual deduplication.
Which Odoo versions and deployment types are supported?
Actionist's Odoo integration works with Odoo Online (SaaS), Odoo.sh, and self-hosted Community and Enterprise editions — any instance accessible over HTTPS. The MCP server path requires Odoo 17 or 18 for full JSON-RPC compatibility; the API Key path works from Odoo 14 onwards. On-premise instances behind a VPN require the MCP server to be deployed on the same network.