Google Chat

· #173 most-used

Your team chat, now with an agent that never misses a message

CommunicationProductivityAutomationSchedulingAI

Google Chat is Google Workspace's native team messaging layer — the place where decisions get made, projects get coordinated, and urgent signals get buried. Connect it to Actionist and your agent gains eyes and a voice: it reads space conversations and DMs, posts cards and replies, manages memberships, and reacts to mentions in real time. Urgent escalations get triaged automatically, approvals clear without chasing anyone, and the right people are notified before they think to ask.

Try Google Chat with Actionist Visit Google Chat

Average time saved

10 hours

per person · per month

≈ 1 workdays back

Eliminates manual work. Eliminates the manual work of routing messages, writing status updates, chasing approvals over Chat, and keeping space membership lists current.

Schedule

What your Google Chat agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs

7Agents at work

24/7Always on

Agents

Tue–Thu

Tue

Wed

Thu

10a

11a

12p

Multi-app workflows

Google Chat × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows

9Apps spanned

~30 hrsSaved / week

6Personas served

For customer success

Featured4 apps

Escalation-to-resolution in one Google Chat thread

When a customer email flagged 'urgent' arrives in Gmail, your agent reads the membership roster of the dedicated support space, posts a structured triage card to the space with the customer's history and issue summary, then alerts the account lead in Slack and blocks a 30-minute resolution call on Google Calendar — the full response sequence fires before a human types a single word. Customer issues that used to sit unacknowledged for 40 minutes are actioned in under 90 seconds.

~11 hrs / week

Time saved for your team — every week, on autopilot

The flow

Trigger·When a Gmail message tagged 'urgent' or 'escalation' arrives in the support inbox

trigger

Step 1

Gmail

Detect urgent customer email

read

Step 2

Google Chat

Get support space membership roster

write

Step 3

Google Chat

Post triage card with issue summary and history

write

Step 4

Slack

Alert account lead with escalation context

write

Step 5

Google Calendar

Block resolution call on account lead's calendar

Result

Post triage card with issue summary and historyAlert account lead with escalation contextBlock resolution call on account lead's calendar

The win

Saved per run

45 min

Runs / week

~15×

Zero escalations sit unacknowledged

Driven byCustomer Support Agent

ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

Sales
18 min / week
Deal update relay
Reps copy CRM notes into Chat manually after each call to keep the team in the loop.
Sales Agent
0 min
Agent posts the deal brief
When HubSpot deal stage changes, the agent posts a formatted card to the sales space — rep, ARR, next step — with zero rep effort.
Marketing
13 min / week
Campaign alert forwarding
Marketers paste performance alerts from analytics tools into Chat threads by hand.
Marketing Agent
0 min
Agent broadcasts the spike
When a campaign crosses its lead threshold, the agent posts a breakdown card to #marketing-ops with source, conversion rate, and recommended action.
Customer Support
18 min / week
Escalation triage routing
Support leads read urgent emails and manually forward key details to the right Chat space.
Customer Support Agent
0 min
Agent triages on arrival
When a flagged customer email arrives, the agent posts a triage card to the support space with customer history and issue summary within 90 seconds.
Human Resources
7 min / week
New hire space adds
HR coordinators manually invite new employees to each relevant Chat space on their first day.
Human Resources Agent
0 min
Agent onboards to all spaces
When a new hire is confirmed in the HR system, the agent adds them to their department, team, and #general spaces before day one.
Finance
13 min / week
Invoice approval pings
Finance teams DM approvers individually or post in Chat asking for invoice sign-off.
Finance Agent
0 min
Agent runs the approval card
When an invoice is logged, the agent posts a formatted approval card to #finance-approvals and waits for a reply before marking it approved.
Operations
25 min / week
Budget threshold alerts
Ops managers check spend trackers and manually post warnings when categories approach limits.
Operations Agent
0 min
Agent fires the alert automatically
When a Google Sheets budget cell crosses the threshold, the agent posts a spend alert card to #ops-finance with category, amount, and remaining headroom.
Legal
6 min / week
Contract review pings
Legal teams manually message reviewers in Chat to request sign-off on new contract drafts.
Legal Agent
0 min
Agent notifies and tracks replies
When a contract draft is created, the agent posts a review request card to the legal space and tracks the reply to log the outcome automatically.

+ 100s of other Google Chat automations

Average monthly

10 hrs / person / month

Average monthly

10 hrs / person / month

Calculator

Calculate what your team saves

Team size

10 people

Hourly rate

$20 / hr

Hours saved / week

Hours saved / year

1,250

Annual ROI

$25,000

Based on Google Chat's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.

Connect

How to plug Google Chat into Actionist

Pick the connection method that suits your environment.

The fastest path to Google Chat. Install the MCP server in one click and the agent connects through a permissioned OAuth handshake — no tokens to rotate, no scopes to guess.

Open the Apps tab

Find Google Chat in the Apps library and click Connect. MCP is selected by default.

Authorise in Google

A Google OAuth window opens. Sign in with your Workspace account, choose the spaces you want the agent to access, and approve the requested Chat API scopes.

Test the connection

Actionist runs a read-only call to verify the handshake. You're ready.

Actions

15 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

7 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

Skills

Skills that pair with Google Chat

Reusable agent skills that work well alongside this app.

Comprehensive skill for installing, configuring, and managing the OpenClaw ecosystem (Gateway, Channels, Models, Automation, Nodes, and Deployment)

Manages the full OpenClaw stack — gateway setup, channel configuration, model routing, and agent deployment — from a single CLI wrapper.

MCP servers

MCP servers that work with Google Chat

Connect Actionist to MCP servers built for or around this app.

Voice Transcriber MCP Server

Official

Transcribes Google Chat voice messages to text using the Groq Whisper API, making audio messages searchable and actionable inside Actionist workflows.

FAQs

Questions about Google Chat + Actionist

How do I connect Google Chat to Actionist?

Open the Apps tab, find Google Chat, and click Connect. The default MCP path opens a Google OAuth window — sign in with your Workspace account, approve the Chat API scopes, and Actionist runs a test read to confirm the handshake. For service account or bot setups, switch to the API Token method and paste your Google Cloud service account credentials.

What Google Chat permissions does the agent need?

The MCP path requests the minimum scopes: chat.spaces.readonly to list spaces, chat.messages to read and post messages, and chat.memberships to manage space access. If you're using a service account, assign it the Chat Bot role in Google Cloud IAM — that covers the full action set without over-granting. Avoid the spaces.readonly scope if you need the agent to post; it will fail silently without write access.

Can the agent work across multiple Google Chat spaces at once?

Yes. The agent can read from and post to any space the connected account is a member of. Use Get all spaces the caller is a member of to build a dynamic channel map, then route messages or actions to specific spaces by ID. There's no limit on the number of spaces in a single workflow run — the agent can fan out to 20 spaces in one pass if needed.

What kinds of tasks can I automate with Google Chat?

The most common patterns are automated notifications (post formatted cards when external events fire), approval workflows (Send and Wait for Response turns Chat into a live gate), space membership management (auto-add or remove users based on HR or project system events), and conversation monitoring (list messages on a schedule, scan for keywords, create issues automatically). Every action in the catalog is available as a step in any workflow.

How do I avoid the agent triggering itself in a message loop?

The safest guard is to use a dedicated service account for the agent rather than your personal account — messages from that account are easy to filter out in trigger conditions. Add an explicit 'sender is not agent-bot@domain' condition at the top of any workflow triggered by new messages. If you're using Send and Wait for Response, the workflow pauses until a human replies, so there's no re-trigger path within that action.

Does the agent support threaded replies in Google Chat?

Yes. When you use Create a message or Update a message, you can specify a thread key or parent message ID to post into an existing thread rather than starting a new top-level message. This keeps escalation chains, approval cards, and status updates contained in one visible thread instead of flooding the space with individual posts.

What happens if the agent tries to post to a space it's not a member of?

The Google Chat API returns a 403 PERMISSION_DENIED error. Actionist surfaces this as a connection error in the workflow run log with the failing space ID. To prevent it, add a Get a space step before any post action when the target space is dynamic — the agent can confirm membership before attempting the write and route to a fallback space if the check fails.

Can I trigger workflows from Google Chat @mentions?

Yes — the Bot mentioned in space trigger fires whenever the connected service account is @mentioned in any watched space. The trigger payload includes the full message text, sender, and space ID, so the agent can parse a command from the mention text and execute the appropriate action. This turns any Google Chat space into a live command interface without a separate chatbot platform.