Apaleo Official
· #318 most-usedThe API-first PMS that puts every hotel op on autopilot
Apaleo is a cloud-native property management system built API-first for boutique and independent hotels — every reservation, folio, payment, guest profile, and housekeeping status is a live API endpoint, not a locked screen. Connect it to Actionist and your agents can open bookings, check guests in and out, post folio charges, settle payments, update room readiness, and pull live availability across your entire property — all triggered by emails, schedules, or events in any other tool you already use.
Eliminates manual work. Automating Apaleo eliminates the repetitive keystrokes of manual folio posting, checkout-to-housekeeping handoffs, night audits, and OTA availability syncs that consume front-desk and operations staff every shift.
What your Apaleo Official agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
Apaleo Official × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
Guest complaint to resolved in 15 minutes
When a guest emails a complaint about their room, your agent reads the message, fetches the reservation and folio from Apaleo to understand the full stay context, updates the reservation with a service-recovery note, and posts a prioritised alert to the front-desk Slack channel — so the team responds with the full picture, not a blank screen. A calendar reminder lands on the guest-relations manager's schedule to follow up the next morning.
Time saved for your team — every week, on autopilot
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales18 min / weekManual group availability check
Sales reps dig into the PMS to count available rooms by type before quoting a group — a 20-minute back-and-forth per lead.
Sales Agent0 minAgent queries live inventory instantlyThe agent lists Apaleo availability in real time and returns a confirmed room count and provisional rate in under 90 seconds.
- Marketing13 min / weekBatch post-stay blast
Marketing sends the same generic email to every checkout, missing the chance to tailor offers to individual spend patterns.
Marketing Agent0 minAgent crafts personalised re-engagementThe agent reads each guest's Apaleo folio and profile to build a spend-matched offer before queuing the targeted email.
- Customer Support18 min / weekComplaint handled blind
Support staff look up the reservation manually while the guest waits, often switching between PMS screens and email threads.
Customer Support Agent0 minAgent surfaces full context instantlyThe agent fetches the reservation, folio, and stay notes from Apaleo and posts a structured brief to the support agent before they pick up.
- Human Resources7 min / weekShift roster rebuilt manually
HR coordinators manually adjust housekeeping rosters each morning after reviewing overnight checkout counts from the PMS.
Human Resources Agent0 minAgent calculates and distributes task loadThe agent reads Apaleo checkouts and units to assign clean rooms per housekeeper, posting the balanced roster before the shift starts.
- Finance13 min / weekMonth-end folio tally
Finance exports folios from Apaleo manually, categorises charges by type in a spreadsheet, and reconciles totals against the GL — a half-day task.
Finance Agent0 minAgent closes the books in minutesThe agent retrieves all departure folios, segments revenue by category, and posts the reconciled totals to the finance report automatically.
- Operations25 min / weekManual housekeeping handoff
Operations staff note each checkout on a whiteboard or group chat and assign housekeepers ad-hoc, causing delays and missed rooms during peak checkout hours.
Operations Agent0 minAgent dispatches rooms at checkoutThe agent marks units dirty in Apaleo and pushes the clean assignment to each housekeeper the moment a checkout is logged — average turnaround cut by 20 minutes.
- Legal6 min / weekRate plan policy review
Legal and compliance staff manually pull rate plan documents from the PMS to verify cancellation policy wording for each contract renewal.
Legal Agent0 minAgent fetches and summarises policy termsThe agent retrieves the relevant rate plan from Apaleo and extracts the cancellation policy text in plain language, ready for review or inclusion in the contract.
Calculate what your team saves
Based on Apaleo Official's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.
How to plug Apaleo Official into Actionist
Pick the connection method that suits your environment.
The fastest path. Actionist installs the Apaleo MCP server in one click and authenticates through Apaleo's OAuth handshake — your agent can create reservations, post folio charges, and flip housekeeping statuses with no tokens to copy.
Find Apaleo Official in the Apps library and click Connect. MCP is selected by default.
A browser window opens to app.apaleo.com. Sign in with your Apaleo account, select the property (or portfolio) the agent should access, and click Allow — the scope covers reservations, folios, units, and guests.
Actionist runs a read-only call to verify the handshake. You're ready.
17 actions your agent can call
Read and write operations available to your Actionist agent.
6 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.
Skills that pair with Apaleo Official
Reusable agent skills that work well alongside this app.
MCP servers that work with Apaleo Official
Connect Actionist to MCP servers built for or around this app.