Smartsheet

Smartsheet

· #130 most-used

Your sheets, working while you're away

SpreadsheetsProjectsProductivityAnalyticsAutomationDocumentsDatabase

Smartsheet is a cloud work-execution platform that combines spreadsheet familiarity with project-management rigour — rows track tasks, milestones, and budgets across every department. Connect it to Actionist and your agent can add rows from any inbound signal, update status fields the moment upstream tools change, move completed items to archive sheets, and send structured snapshots to stakeholders who don't have a seat. Work that used to require someone opening a browser now happens the second the relevant data moves.

Average time saved
11 hours
per person · per month
1 workdays back

Eliminates manual work. Eliminates the manual row entry, status copy-paste, and sheet-sharing tasks that ops and project teams repeat every day across every department.

Schedule

What your Smartsheet agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Mon
Tue
Wed
Thu
Fri
7am
8am
9am
10am
11am
12pm
1pm
2pm
3pm
4pm
5pm
6pm
Agents
Multi-app workflows

Smartsheet × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
9Apps spanned
~33 hrsSaved / week
6Personas served
customer-success★ FeaturedSaves 1h saved · runs ~10× /week

Ticket-to-resolution, tracked end to end

When a customer emails in a critical issue, your agent finds the matching account row in Smartsheet, updates the escalation status, posts an owner-assigned alert to the #cs-escalations Slack channel, and drops a follow-up task on Google Calendar — all before the first human has read the email. The CSM opens Slack to find the row already updated, the owner named, and the follow-up scheduled.

Trigger: When a customer sends a high-priority support email to the shared inbox
Step 1 trigger
Gmail
Detect high-priority support email
Step 2 read
Smartsheet
Find account row by customer email
Step 3 write
Smartsheet
Update row status to Escalated and log timestamp
Step 4 write
Slack
Post escalation alert with owner and row link
Step 5 write
Google Calendar
Create 48-hour follow-up reminder for CSM
Zero dropped escalations
ROI

Savings

What your team gets back — two angles: what you stop doing manually, and what that's worth.

Without Actionist

What you do manually today

With Actionist

What your agent runs for you

  • Sales
    19 min / week
    Manual pipeline row updates

    Reps open the deal-tracking sheet after every call to update stage, notes, and close date — 19 minutes a week of context-switching per rep.

    Sales Agent
    0 min
    Agent writes the update from Slack

    When a rep posts a deal note in #deals, the agent finds the row and writes the update — the sheet is current without the rep ever opening Smartsheet.

  • Marketing
    14 min / week
    Campaign status re-entered

    Campaign managers copy status updates from their project tool into the Smartsheet campaign tracker by hand after each milestone — 14 minutes per week.

    Marketing Agent
    0 min
    Agent stamps the row on launch

    When a campaign goes live in HubSpot, the agent updates the Smartsheet campaign row with the launch date and status — zero copy-paste.

  • Customer Support
    19 min / week
    Escalation rows logged manually

    Support leads manually add a row to the escalation tracker every time a ticket crosses SLA — 19 minutes per week finding the sheet and typing the details.

    Customer Support Agent
    0 min
    Agent adds and updates escalation row

    When a ticket breaches SLA, the agent adds the escalation row with customer name, owner, and SLA miss timestamp — the tracker is accurate before the manager looks.

  • Human Resources
    8 min / week
    New hire sheet setup

    HR manually creates an onboarding sheet from the template and shares it with the hiring manager every time a new hire is confirmed — 8 minutes of repetitive setup per hire.

    Human Resources Agent
    0 min
    Agent builds the sheet on hire confirmation

    When an offer is accepted, the agent creates the onboarding checklist sheet from the template and shares it with the manager before the hire's first-day email goes out.

  • Finance
    14 min / week
    Budget rows updated per invoice

    Finance manually updates the budget tracker row with actual spend each time an invoice is paid — 14 minutes per week across recurring vendor payments.

    Finance Agent
    0 min
    Agent logs actuals on payment

    When a payment clears, the agent updates the corresponding budget row in Smartsheet with the amount and date — actuals are current by the time the next payment runs.

  • Operations
    30 min / week
    Cross-sheet status reconciliation

    Ops managers spend 30 minutes per week opening multiple project sheets and manually reconciling status across departments for the weekly ops review.

    Operations Agent
    0 min
    Agent posts the ops summary

    Every Friday the agent reads the cross-sheet report and posts a structured ops summary to the #ops Slack channel — the manager reads it, not chases it.

  • Legal
    6 min / week
    Contract row status tracked by hand

    Legal tracks contract review status by manually updating rows in the contracts sheet after each docusign event — 6 minutes per week of reactive row edits.

    Legal Agent
    0 min
    Agent updates contract row on signature

    When DocuSign records a completed signature, the agent updates the contract row status to Executed and attaches the signed PDF — legal's tracker is always current.

+ 100s of other Smartsheet automations
Average monthly
11 hrs / person / month
Average monthly
11 hrs / person / month
Calculator

Calculate what your team saves

Team size
10 people
Hourly rate
$20 / hr
Hours saved / week
28
Hours saved / year
1,400
Annual ROI
$28,000

Based on Smartsheet's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.8 hrs / person / week of admin work automated.

Connect

How to plug Smartsheet into Actionist

Pick the connection method that suits your environment.

The fastest path — install Smartsheet's MCP server in one click and the agent reaches your sheets through a permissioned OAuth handshake. No API tokens to generate or rotate.

1
Open the Apps tab

Find Smartsheet in the Apps library and click Connect. MCP is selected by default.

2
Authorise in Smartsheet

A Smartsheet OAuth window opens. Sign in and grant Actionist access to the sheets and workspaces you want the agent to reach — choose scopes carefully; you can restrict to specific workspaces.

3
Test the connection

Actionist runs a read-only call to verify the handshake. You're ready.

Actions

18 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

6 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

Skills

Skills that pair with Smartsheet

Reusable agent skills that work well alongside this app.

腾讯文档 TENCENT DOCS

Create and manage Tencent Docs online documents — pair with Smartsheet rows to generate formatted reports from sheet data.

MCP servers

MCP servers that work with Smartsheet

Connect Actionist to MCP servers built for or around this app.

No MCP servers indexed for this app yet.
FAQs

Questions about Smartsheet + Actionist

Which Smartsheet objects does Actionist work with?
Actionist can read and write rows, update cell values, attach files to rows, add discussion comments, and move or copy rows between sheets. Triggers fire on new rows, row updates (via webhook), new comments, new attachments, and report data. Workspace and sheet-level operations — create, copy, share — are also available as actions.
Does the New Row trigger pick up rows that already existed before I connected?
No — the New Row trigger only fires for rows added after the connection is active. Any rows already in the sheet when you connect are ignored. If you need to process historical rows, use the Find Sheet Row action in a separate one-time workflow to read and act on existing records.
How do I avoid creating duplicate rows when syncing data from another app?
Before adding a row, use the Find Sheet Row action to search for a matching value — typically an ID, email, or unique name in a key column. If Find Sheet Row returns a result, route the agent to Update Row instead of Add Row to Sheet. This lookup-then-upsert pattern reliably prevents duplicates without any custom logic on your side.
Can my agent react only when a specific column changes?
Yes — use the Updated Row webhook trigger to catch any row change, then add a condition step that checks whether the column you care about is in the changed fields list. If the condition is false the agent stops; if true it continues. This keeps the agent silent on irrelevant edits, such as a timestamp column updating, and only acts when the column that matters changes.
How do I prevent a trigger loop when my agent both reads and writes to the same sheet?
Set a sentinel value in a dedicated 'Agent updated' column each time the agent writes to a row, and add a condition at the top of your workflow that halts if that column is already set. Alternatively, use a separate agent-output sheet and only trigger on the human-facing input sheet — the agent writes to the output sheet, which never triggers the same workflow again.
What permissions does the connected Smartsheet account need?
The MCP connection uses the OAuth account's permissions — the agent can only access sheets and workspaces that account can already reach. For write actions like Update Row or Share Sheet the account needs at least Editor access on the target sheet. For workspace-level actions such as Create Workspace or Copy Workspace, Admin access on the parent workspace is required.
Does Smartsheet rate-limit API calls, and how does Actionist handle that?
Smartsheet enforces a limit of 300 API requests per minute per access token. Actionist queues actions and applies automatic back-off when it detects a 429 response, so high-volume workflows — such as updating hundreds of rows in a batch — will complete without errors; they may just take a few extra seconds per 300-row block.
Can I schedule my agent to run Smartsheet workflows at a set time?
Yes — Actionist's Calendar tab lets you schedule any Smartsheet workflow on a recurring cadence: daily, weekly, or custom cron. For example, schedule a Monday 8 AM run that reads a cross-sheet report and posts a summary to Slack, or a Friday end-of-day run that sends the project status sheet to the leadership team. Scheduled runs appear in the run log with timestamps and outputs.