Quo

Upserts a contact record in Quo — creating it on first encounter or overwriting name, email, and custom fields if the phone number already exists.

Sends an outbound SMS or MMS from a Quo phone number to any contact, enabling programmatic text outreach directly from your automation.

Retrieves all audio recording URLs attached to a specific call, giving downstream steps access to the full conversation for archiving, coaching, or analysis.

Fetches Quo's AI-generated summary for a completed call, delivering a structured recap of key topics, decisions, and next steps without replaying the recording.

Returns the full word-for-word transcript of a Quo call, enabling search, sentiment analysis, compliance review, and automated data extraction.

Retrieves the full content and metadata of a single SMS or MMS message by its unique ID, useful for auditing, logging, or building context around a specific exchange.

Returns a paginated list of calls across your Quo workspace, filterable by date range, phone number, and direction, giving you the raw material for reporting and workflow triggers.

Fetches all conversations (unified threads of calls and messages with a contact) across your Quo workspace, enabling bulk review and cross-channel reporting.

Retrieves all SMS and MMS messages across your workspace — or scoped to a specific conversation — so you can audit threads, measure response times, and feed analytics pipelines.

Returns all Quo phone numbers provisioned in your workspace along with their labels and assigned users, enabling dynamic routing decisions and number-aware automations.

Fetches the full profile of a single Quo contact by their unique ID, giving downstream steps accurate name, phone, email, and custom-field data before taking action.

Returns all contacts stored in your Quo workspace, optionally filtered by name or custom tag, giving you the full addressable audience for bulk operations and sync jobs.

Permanently removes a contact from Quo, used to honour GDPR deletion requests, clean up test records, or enforce data-retention policies across your phone system.

Fetches the full metadata record for a single call — duration, direction, participants, status, and timestamps — using its unique identifier.

Returns all user accounts in your Quo workspace with their IDs, names, and assigned phone numbers, enabling dynamic assignment and team-aware routing logic.

Retrieves the complete conversation thread — all associated calls and messages — for a specific contact pair using the conversation's unique ID.

Returns all shared phone number groups (ring groups or shared inboxes) configured in your Quo workspace, enabling group-aware routing and reporting automations.

Fires when Quo finishes processing the audio recording for a completed call and the recording URL is ready for download or analysis.

Fires when Quo's AI finishes generating the structured summary for a completed call, including key topics, decisions, and next-step bullets.

Fires when Quo's speech-to-text engine delivers the verbatim word-for-word transcript for a completed call.

Fires when an inbound call to any of your Quo numbers ends, supplying caller ID, duration, disposition, and the answering user.

Polls your Quo workspace for the current set of provisioned phone numbers, useful for detecting new number additions or removals in near-real-time automations.

Fires when Quo confirms that an outbound SMS or MMS has been successfully delivered to the recipient's device.

Fires the instant an inbound SMS or MMS lands on any of your Quo numbers, giving you sub-second reaction time for automated replies and ticket creation.

Fires when an outbound call placed from any Quo number ends, delivering call duration, disposition, and the calling user so you can trigger post-call workflows instantly.