Microsoft Outlook

Create a new calendar entry in Outlook with a subject, time, location, and body — the agent sets the whole thing without the user touching the UI.

Append one or more attendees to an existing Outlook calendar event without recreating it — useful when a guest list grows after the invite goes out.

Remove a calendar event from an Outlook calendar by ID, freeing the slot and optionally notifying attendees of the cancellation.

Tag an Outlook email with one or more colour categories to surface it in folder views and trigger downstream rules.

Fetch a single Outlook calendar event by ID to read its current title, attendees, time, and body before deciding what to do next.

Add a contact or employee to an existing Outlook distribution list so they receive all future emails sent to that group address.

Retrieve multiple Outlook calendar events — by date range, calendar, or query — so the agent can scan upcoming commitments before scheduling or reporting.

Duplicate an existing Outlook email into another folder, preserving headers and attachments — handy for archiving or cross-mailbox handoffs.

Modify an existing Outlook calendar event — change the title, time, location, body, or attendees — without deleting and recreating it.

Create a calendar event via the general Outlook API — supports recurring events, Teams meeting links, and rich body HTML for a fully-formed invite.

Add a new contact record to Outlook Contacts with name, email, phone, and company so the address book stays current without manual data entry.

Compose an Outlook email draft with recipients, subject, and body — ready for human review before it's sent.

Generate a reply draft in Outlook that threads directly under the original email — the human reviews and sends, keeping the conversation intact.

Create a new folder inside an Outlook mailbox or a specified parent folder to keep inboxes organised as projects and clients multiply.

Remove a contact from Outlook Contacts by ID — keeps the address book clean when records are merged, bounced, or marked as churned.

Permanently remove an email from an Outlook mailbox by message ID — useful for automated cleanup of processed, superseded, or spam messages.

Cancel and remove a calendar event from Outlook via the general API, optionally triggering cancellation emails to all attendees.

Set or clear the follow-up flag on an Outlook email, surfacing it in the Flagged view or removing it once actioned.

Dispatch an existing Outlook draft email — the agent completes the human-reviewed draft by triggering the actual send.

Route an existing Outlook email to one or more new recipients, optionally prepending a note — no copy-paste, no manual forwarding chains.

Toggle the read state of an Outlook email — mark processed messages as read to clear badge counts, or mark important items unread to resurface them.

Relocate an Outlook email from one mailbox folder to another by message ID — the backbone of automated inbox triage.

Strip one or more colour categories from an Outlook email when the classification is no longer accurate or the task is complete.

Send a direct reply to an Outlook email thread — the agent composes and sends without creating a separate draft, keeping the thread intact.

Fires when any new email lands in the connected Outlook mailbox, giving the agent the full message — sender, subject, body, and attachments — to act on immediately.

Fires at the moment an Outlook calendar event begins, letting the agent run pre-meeting prep or post-meeting actions timed precisely to the event.

Fires via webhook when an Outlook calendar event is cancelled, allowing the agent to immediately reclaim the slot and notify affected parties.

Fires when an email with one or more attachments arrives in Outlook, scoping the trigger to messages that carry files rather than plain text.

Fires when a new event is created in the monitored Outlook calendar, so the agent can react to newly scheduled commitments in real time.

Fires when a new contact record is created in Outlook Contacts, letting the agent sync it to CRM, enrich it, or trigger an onboarding sequence.

Fires when a new email arrives specifically in the personal inbox of the connected Outlook account, excluding shared mailboxes.

Fires when an Outlook email matching a specific query (by sender, keyword, subject, or label) arrives, giving the agent a scoped trigger for high-signal events.

Fires when a new email arrives in a shared Outlook mailbox (like support@, sales@, or billing@), enabling team-level automation without each person setting up individual triggers.

Fires when an email in Outlook is flagged for follow-up, so the agent can immediately create a task, set a reminder, or route it to the right queue.