Follow Up Boss

Follow Up Boss

· #78 most-used

Every real-estate lead followed up, every time

CRMSalesSchedulingCommunicationProductivityAutomationEmailAnalytics

Follow Up Boss is the CRM built for real-estate teams who live and die by their response time — it centralises every lead source into one pipeline and fires action plans the instant a contact arrives. Connect it to Actionist and your agent tracks stages, logs calls, reassigns contacts, creates deals, and reacts to webhook events across your entire database — without a rep touching the CRM manually. The result: leads contacted faster, pipelines always current, and zero follow-ups falling through the cracks.

Average time saved
10 hours
per person · per month
1 workdays back

Eliminates manual work. The agent eliminates the daily manual work of logging calls, updating stages, applying action plans, and routing incoming leads — tasks that typically consume 45–60 minutes per rep per day across a team.

Schedule

What your Follow Up Boss agent runs on autopilot

A week of scheduled jobs your Actionist agent will execute on your behalf.

28Scheduled jobs
7Agents at work
24/7Always on
Mon
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Fri
7am
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Agents
Multi-app workflows

Follow Up Boss × every other app you use

End-to-end automations that span multiple apps — each one a real business outcome.

6Workflows
9Apps spanned
~40 hrsSaved / week
6Personas served
customer-success★ FeaturedSaves 1h saved · runs ~10× /week

New buyer inquiry to full-service onboarding

When a buyer emails an inquiry through Gmail, your agent looks up their contact in Follow Up Boss, logs a note with the property details they asked about, then fires off a personalised response — and before the rep's coffee gets cold, a showing slot is blocked in Google Calendar and the team channel in Slack gets a heads-up with the buyer's budget and timeline. Fifteen minutes of co-ordination compressed to 60 seconds.

Trigger: When a buyer inquiry arrives in Gmail for a specific property address
Step 1 trigger
Gmail
Detect new buyer inquiry email
Step 2 read
Follow Up Boss
Find contact by email address
Step 3 write
Follow Up Boss
Create note with inquiry details and apply action plan
Step 4 write
Slack
Notify team channel with buyer profile and budget
Step 5 write
Google Calendar
Block showing slot on agent's calendar
Zero dropped buyer inquiries
Savings

What this looks like for your team

The comparison strip shows real manual tasks your agent replaces. The calculator translates that into your team's numbers.

Without Actionist
With Follow Up Boss agent
  • Sales
    Lead routing by hand
    Reps manually read each new lead, decide who gets it, and update the stage — 18 minutes of triage every morning before the first call.
    18 min/week
    Sales Agent
    Agent routes on arrival
    The agent reads the lead source, zip code, and language preference and assigns the right rep in Follow Up Boss before the rep opens their laptop.
  • Marketing
    Action plan enrolment
    Marketers manually select and apply nurture sequences after each campaign form converts — slow enough to cost the first-hour response window.
    13 min/week
    Marketing Agent
    Campaign to action plan instantly
    When a HubSpot form fires, the agent applies the matching action plan in Follow Up Boss and tags the contact with the campaign slug — attribution locked in within seconds.
  • Customer Support
    Post-close check-in tasks
    Co-ordinators manually create 30-day, 90-day, and anniversary tasks after each closing — 18 minutes per deal across a busy team.
    18 min/week
    Customer Support Agent
    Agent builds the task chain
    When a deal stage moves to Closed, the agent creates all three check-in tasks in Follow Up Boss with correct due dates and assigns them to the original rep.
  • Human Resources
    Rep departure handover
    When an agent leaves, a manager manually reassigns their contacts one by one — a 30-minute exercise prone to gaps.
    7 min/week
    Human Resources Agent
    Bulk reassignment on trigger
    The agent reads the departing rep's roster and reassigns every active contact to the covering agent in Follow Up Boss in a single automated pass.
  • Finance
    Commission record filing
    Finance manually logs deal details — address, price, agent, split — from email threads into a tracker after each clear-to-close.
    13 min/week
    Finance Agent
    Agent syncs deal on milestone
    When a deal hits Clear to Close, the agent pulls the record from Follow Up Boss and populates the commission tracker automatically — no email archaeology.
  • Operations
    Weekly lead-source audit
    Ops managers manually pull contacts by source, count stage distributions, and paste numbers into a report — a 25-minute ritual every Monday.
    25 min/week
    Operations Agent
    Report ready before standup
    The agent queries Follow Up Boss by source and date range, tallies the stages, and drops the formatted scorecard into Notion before the Monday meeting starts.
  • Legal
    DNC compliance logging
    Compliance staff manually note do-not-call requests, pause sequences, and log the timestamp — a 6-minute per-contact task with real regulatory stakes.
    6 min/week
    Legal Agent
    Agent pauses and logs instantly
    When the DNC tag is applied, the agent immediately pauses all active action plans and writes a timestamped audit note to the contact record in Follow Up Boss.

+ 100s of other automations your agent handles

Average monthly savings
10 hours / person
ROI calculator

See what your team gets back

Team size
10 people
Fully-loaded rate
$20 / hour
Hours / week
25
Hours / year
1,250
Annual ROI
$25,000

Baseline: 2.5 hrs saved per person per week, across the full Follow Up Boss automation set.

Connect

How to plug Follow Up Boss into Actionist

Pick the connection method that suits your environment.

The fastest path. Install the Follow Up Boss MCP server in one click; the agent reaches your contacts, deals, and action plans through a permissioned OAuth handshake — no tokens to copy, no keys to rotate.

1
Open the Apps tab

Find Follow Up Boss in the Apps library and click Connect. MCP is selected by default.

2
Authorise in Follow Up Boss

A Follow Up Boss OAuth window opens. Sign in with your admin account, choose your team account, and grant Actionist read/write access to contacts, deals, tasks, and action plans.

3
Test the connection

Actionist runs a read-only call to verify the handshake. You're ready.

Read the Follow Up Boss docs →
Actions

15 actions your agent can call

Read and write operations available to your Actionist agent.

Triggers

7 events your agent can react to

Events your agent watches for, and the actions it kicks off in response.

Skills

Skills that pair with Follow Up Boss

Reusable agent skills that work well alongside this app.

No paired skills curated yet. Add this app to your agent to discover what fits.
MCP servers

MCP servers that work with Follow Up Boss

Connect Actionist to MCP servers built for or around this app.

No MCP servers indexed for this app yet.
FAQs

Questions about Follow Up Boss + Actionist

How does Actionist connect to Follow Up Boss?
The recommended path is MCP: click Connect in the Apps tab, complete the Follow Up Boss OAuth flow, and the agent has permissioned access to contacts, deals, tasks, and action plans — no API key to store or rotate. For accounts that require service-account access, paste your Follow Up Boss API key (found under Admin → API) into the API Token field instead.
Which Follow Up Boss objects can the agent read and write?
The agent can read contact records (profile, stage, tags, notes, call history) and write to contacts, deals, tasks, notes, and action plans. It can also log calls, attach files to contacts, fire website events, and reassign agents. The API Request action unlocks any Follow Up Boss endpoint not yet covered by a native operation.
Can the agent trigger an action plan without sending duplicate emails to contacts already in a sequence?
Yes — use 'Create or Update Contact Without Triggering Action Plans' when you need to update a record silently (for example during a CRM import or data-enrichment sync). Reserve 'Apply an Action Plan to a Contact' for deliberate enrolments. You can also use 'Pause an Action Plan for a Contact' to halt a sequence before making changes and then resume it, preventing any overlap.
How do I avoid flooding contacts with automated messages when testing workflows?
Run your first test against a contact you own rather than a live lead. Follow Up Boss action plans only fire when explicitly applied — the agent won't enrol a contact unless you use the 'Apply an Action Plan' action or a trigger explicitly calls it. During staging, filter your webhook triggers to a test-source tag so real contacts are never touched.
What triggers are available for real-time automation?
Follow Up Boss exposes seven webhook triggers: New Appointment, New Deal, Deal Stage Updated, New Contact, Person Stage Updated, Tag Added to Contact, and Updated Contact. Each fires in real time — typical latency is under five seconds from the event in Follow Up Boss to your Actionist workflow executing its first step.
Does the agent respect Follow Up Boss user permissions and team roles?
Actionist acts with the permissions of the connected account. If you connect via MCP OAuth with an admin account, the agent can read and write across all contacts and agents on the team. For tighter scope, connect with a standard-user API key — the agent will then only access records that user can see. Never connect with a read-only account if your workflows need to write.
Can the agent handle high-volume lead imports without hitting Follow Up Boss rate limits?
Follow Up Boss enforces API rate limits (check their developer docs for the current ceiling). For bulk imports, use 'Create or Update Contact Without Triggering Action Plans' in a batched loop with a short delay between calls — 1–2 seconds per record keeps you safely under typical limits. For very large imports (10,000+ records), prefer the CSV import tool in Follow Up Boss and use the agent for post-import enrichment only.
What happens if I disconnect Follow Up Boss from Actionist?
Disconnecting revokes Actionist's access token immediately — no further reads or writes can occur. Active workflows that include Follow Up Boss steps will fail gracefully: the step errors, execution stops, and Actionist logs the failure. Your Follow Up Boss data is untouched. Reconnect at any time by going through the OAuth or API Token flow again; existing workflows resume without changes.