Microsoft Teams
· #114 most-usedWhere your team talks — and your agent acts
Microsoft Teams is the Microsoft 365 collaboration hub where organisations run their daily chat, meetings, and file sharing. Connect it to Actionist and your agents can post to channels, reply in threads, create and manage chats, set your status, and react to new messages — all triggered by events across your entire stack. The payoff: decisions made in Teams drive action everywhere else, and information from everywhere else surfaces inside Teams exactly when the team needs it.
Eliminates manual work. Agents eliminate the manual work of copy-pasting updates between tools and Teams — no more hand-typing status messages, channel announcements, or digest posts that could be generated and delivered automatically.
What your Microsoft Teams agent runs on autopilot
A week of scheduled jobs your Actionist agent will execute on your behalf.
Microsoft Teams × every other app you use
End-to-end automations that span multiple apps — each one a real business outcome.
Escalation to resolution in under 5 minutes
When a client emails a complaint, the agent reads the customer's Teams channel history to surface any previous escalations, then posts a structured escalation card in the support channel with the email content and history digest — and simultaneously books a 30-minute call on the customer success rep's calendar and pings the team lead in Slack with a one-line priority summary. Every step happens before a human has even opened the email.
Savings
What your team gets back — two angles: what you stop doing manually, and what that's worth.
What you do manually today
What your agent runs for you
- Sales18 min / weekManual win announcements
Reps copy deal details from the CRM and paste a message into the sales channel after each close — easy to forget during a busy week.
Sales Agent0 minAgent posts the win card instantlyThe moment a deal closes in the CRM, the agent posts an Adaptive Card to #wins with deal name, value, and rep — zero rep effort, zero delay.
- Marketing13 min / weekLaunch day DM chain
Marketing leads manually message every stakeholder to confirm launch readiness, waiting for replies across Slack, email, and Teams.
Marketing Agent0 minAgent posts checklist card to channelWhen a campaign goes live, the agent posts a single checklist card in #marketing-launches with every required sign-off so coordination happens in one thread.
- Customer Support18 min / weekEscalation relay by hand
Support agents manually forward complaint emails into Teams channels and then chase the right person to acknowledge them.
Customer Support Agent0 minAgent routes and cards the escalationWhen a complaint email arrives, the agent posts a structured card to #escalations with context and severity — the right person is notified before a human opens the inbox.
- Human Resources7 min / weekNew hire welcome messages
HR manually DMs each new hire's manager and buddy in Teams with onboarding links and first-week instructions on day one.
Human Resources Agent0 minAgent sends personalised onboarding DMsWhen a new member joins the team, the agent opens a 1:1 with their manager and buddy and sends the onboarding checklist and resource links automatically.
- Finance13 min / weekApproval request forwarding
Finance staff copy budget request details from Notion or email into a Teams message and manually chase the approver for a reply.
Finance Agent0 minAgent sends approval card and waitsThe agent posts an Adaptive Card with request details to the finance channel and pauses until the approver replies, then routes the outcome downstream without human intervention.
- Operations25 min / weekVendor digest copy-paste
Ops managers review a spreadsheet of vendor statuses each Monday and manually type a summary into the ops Teams channel before the weekly review.
Operations Agent0 minAgent posts live vendor digestWhen the vendor sheet updates, the agent reads the changes and posts a formatted digest to #ops-vendors — the Monday brief is ready before the team even arrives.
- Legal6 min / weekContract review pings
Legal team members manually message counterparts in Teams to flag contracts awaiting review, with no automatic link to the document.
Legal Agent0 minAgent sends review card with document linkWhen a contract enters Awaiting Review status, the agent posts an Adaptive Card to the legal channel with the document link and deadline, so nothing waits on a manual ping.
Calculate what your team saves
Based on Microsoft Teams's typical team usage — the visible tasks plus a few other automations the agent runs: ~2.5 hrs / person / week of admin work automated.
How to plug Microsoft Teams into Actionist
Pick the connection method that suits your environment.
The fastest path. Install the Microsoft Teams MCP server in one click and the agent gains full read/write access to channels, chats, and messages through a permissioned OAuth handshake — no tokens to rotate, no client secret to manage.
Find Microsoft Teams in the Apps library and click Connect. MCP is selected by default.
A Microsoft OAuth consent screen opens. Sign in with your Microsoft 365 account and grant the requested scopes — the agent needs Channel.ReadWrite, Chat.ReadWrite, and ChannelMessage.Send to cover all actions.
Actionist runs a read-only call to verify the handshake. You're ready.
25 actions your agent can call
Read and write operations available to your Actionist agent.
7 events your agent can react to
Events your agent watches for, and the actions it kicks off in response.
Skills that pair with Microsoft Teams
Reusable agent skills that work well alongside this app.
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CLI wrapper for the full OpenClaw stack — gateway, channels, models, agents, nodes, browser, memory, security, and automation.
MCP servers that work with Microsoft Teams
Connect Actionist to MCP servers built for or around this app.
Connects the agent to Microsoft Teams to read and send messages, list channels, and search chats via the Graph API.
AI-native Teams integration for reading chat history, sending messages, and searching people across your Microsoft 365 tenant.
MCP server for collaborating, chatting, and managing meetings inside Microsoft Teams from any AI agent.